Thursday, April 14

Okay, that was a wasted trip

Today got off to a decent start as another agent and I did some business canvassing in a nearby community.  This was the same town in which we canvassed on Saturday, we had decided to return today because things would be less hectic.  Today also happened to be the last day of free parking in the downtown area, tomorrow the “season” begins and the meters are turned on.  We scheduled a couple of follow-up visits.  Both were at restaurants, which is not surprising because restaurants almost never offer fringe benefits for their workers, which in turn creates a need for the sorts of policies we sell.  Another nice thing about restaurants is that a restaurant that occupies a particular amount of space will have more employees than most any other type of business occupying the same amount of space.  For example, the owner of one of the restaurants we visited said that he has 12 employees on duty during a busy weekend shift, all in a space that’s probably not more than a few thousand square feet.  A retail business occupying the same amount of space might have three or four people.

Following the canvassing, I headed out to a town near Quaint Historic Village for a sales call I had scheduled earlier in the week.  The customer had sounded pleasant enough on the telephone, and because all he had was a small life insurance policy from almost 20 years ago, I figured he might be ready for an upgrade.  Of course it was a very long drive, but I had such a good hunch about this call I didn’t mind.  When I got to the neighborhood in which the customer lived, however, my predictions started turning a bit less sunny.  This ‘hood was not far from QHV, and is in a general area known for its affluence, but could best be described as an exurban slum.  Most of the houses were in various states of disrepair and the yards full of dead cars and assorted debris.  Sure enough, the customer’s house was among these non-palaces, though admittedly its exterior was a bit tidier than that of its neighbors.  Oh, as for the customer?  Suffice to say that I did not sell anything, indeed could not sell anything.  He had no money, and was collecting disability benefits and Medicaid.  We’re not allowed to sell anything to Medicaid recipients, which in this case was irrelevant because the customer didn’t have any money in the first place.  To add insult to injury, he lived with his sister and brother-in-law, both of whom were ABC Insurance customers, and both of whom wanted information on canceling their policies.  Needless to say I was out of the house within five minutes, and just as needless to say the long drive home seemed even longer.

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Published in: on April 16, 2011 at 3:14 pm  Leave a Comment  

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